Help Center
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Frequently Asked Questions
Navigate to the Shifts page and click 'Create Shift'. Fill in the required details including client, employee, start time, and end time. You can also add notes and assign multiple employees to a single shift.
Go to the Clients page and click 'Add Client'. Fill in the client's information including name, contact details, and service type. You can also add emergency contact information.
Use the Shifts page to view all scheduled shifts. You can filter by employee, client, or status. The dashboard also shows upcoming shifts and coverage gaps.
Navigate to the Timesheets section in the dashboard. Review submitted timesheets and click 'Approve' or 'Reject' with optional comments.
Yes, you can export shift data, client lists, and timesheets in CSV format. Go to the respective page and look for the export button in the top right.
Go to your account settings and click on 'Subscription'. You can upgrade or downgrade your plan at any time. Changes take effect immediately.
On the login page, click 'Forgot Password' and enter your email address. You'll receive a reset link via email.
Yes, we use industry-standard encryption and security measures to protect your data. All data is encrypted in transit and at rest.
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